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6 Aug 2012

Full-Time Strategic Relationship and CRM Manager

Jewish Agency for Israel – Posted by Jewish Jobs New York, New York, United States

Job Description

Posted by: Jewish Agency for Israel
MORE / LESSDESCRIPTION
Job title: Strategic Relationship and CRM Manager

Department: Jewish Agency for Israel

Status: Full Time

Reports to: Director of Strategic Outreach

SUMMARY:

The Jewish Agency is seeking a Strategic Relationship and CRM Manager to join our dynamic team. Through the Community Services Unit – North America, the Jewish Agency for Israel maintains a growing network of relationships and collaborations with Jewish communities across the U.S. and Canada. This past year a customer relationship management system was developed using Salesforce.com to more efficiently monitor and expand our operations. We require an individual who can both oversee the unit’s implementation of the CRM and actively participate in the strategic outreach work for which the CRM is a tool.

ESSENTIAL DUTIES AND RESPONSIBILITES (other duties may be assigned):

Manage and support CRM use by NY and regional professional staff.
Build knowledge management protocols in collaboration with users.
Audit data to insure reliability of information.
Create and monitor reports to achieve optimal use of CRM.
Collaborate with IT unit on ongoing systems improvement that derives from field experience.
Research and map Jewish organizational networks to uncover new opportunities for relationship building using CRM.
Align strategic outreach and relationship management with effective use of social media.
SKILLS/QUALIFICATIONS:

B.A. or B.S.
2+ years experience
Salesforce.com experience (certification a plus) Expert PC and social media skills Fluency in Hebrew a big plus Strong communication and interpersonal skills Knowledge of current Jewish communal structure in North America.
Study or work experience in Israel
ABOUT THE JEWISH AGENCY:

For over 80 years, the Jewish Agency for Israel has served as the link between the Jewish people and Israel, working to ensure the future of a connected, committed, global Jewish People with a strong Israel at its center.

Today, we continue our work to secure the Jewish future by strengthening the Jewish identity of young Jews in both the Diaspora and Israel. Our Mission is to Inspire Jews throughout the world to Connect with their people, heritage and Land, and Empower them to build a thriving Jewish future and a strong Israel.

Salary is commensurate with ability and experience.

 

How to Apply

Candidates are requested to submit cover letter (with salary requirements) and resume to careersna@jafi.org

Job Categories: Other. Job Types: Full-Time.

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