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3 Jan 2022

Full-Time Operations Manager

Impact Israel – Posted by bmarchette Greater Boston

Job Description

ImpactIsrael, a national non-profit organization recently re-located to Greater Boston, is building its local team as it prepares to engage in a process of strategic growth across the United States. This position offers an amazing opportunity to join this organization at a crucial juncture and allows the candidate the chance to play a critical role in the future of ImpactIsrael’s work supporting at-risk youth in Israel through the Yemin Orde Youth Village and the Village Way Educational Initiatives. For more information about our work, visit



The Operations Manager reports to the Chief Executive Officer and is responsible for managing the key day-to-day administrative functions of ImpactIsrael, including data driven projects in support of the national headquarters and regional staff across the United States, as well as developing and implementing longer-term operational strategies to increase efficiency, revenue, and overall organizational performance.



  • In conjunction with Chief Executive Officer, design, develop, and implement strategies, processes, procedures, and plans needed to enhance organizational growth.
  • Manage/supervise and evaluate donor database including design, maintenance, security, user accounts, and data clean-up projects to maintain data integrity.
  • Prepare weekly/monthly/quarterly Annual Campaign reports.
  • Process check and credit card payments.
  • Produce pledge reminders, donor invoices, acknowledgement letters, and tribute cards.
  • Produce mailing lists from database to support fundraising, marketing, and event invitations.
  • Work with Marketing Director to distribute donor, prospect, and event communications.
  • Work with Director of Finance in support of financial reporting and annual audit.
  • Responsible for Human Resource functions including PTO tracking, recruiting, updating employment policies, staff training, et al.
  • Provide administrative support to ensure efficient operation of the office including answering phone, maintaining office inventory and equipment, and other related functions.
  • Prepare materials and travel arrangements for Board meetings and fundraising tours.
  • Point of contact for donor questions and requests for visits to Yemin Orde Youth Village and Village Way communities.
  • Serve as Mission Coordinator for group trips to Israel.
  • Determine technology needs of office and staff in conjunction with offsite IT Consultant.
  • Manage event invitation and RSVP lists, process ticket revenue and sponsorships, coordinate with events vendors, and provide ongoing – and day of – assistance for donor events as needed.
  • Support regional staff in offices throughout the United States as needed.


  • Bachelor’s Degree or relevant work experience.
  • Strong organizational, analytical, data management, and problem-solving skills with attention to details.
  • Demonstrated ability to multi-task and be a team player.
  • Effective communicator with ability to work with staff, Board of Directors, and donors.
  • Advanced skills in Microsoft Office Suite and non-profit database applications.

How to Apply

To apply email a resume and cover letter to

Job Categories: Non-Profit. Job Types: Full-Time. Job Tags: Admin, Administrative, database, education, israel, operations, pledges, reports, and strategy.

Job expires in 30 days.

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