Job Description

Founded in 1881, Hebrew Immigrant Aid Society (HIAS), Inc., the international migration agency of the American Jewish community, is the oldest international migration and refugee resettlement agency in the United States. Dedicated to assisting persecuted and oppressed Jews and other people worldwide and delivering them to countries of safe haven, to date HIAS has assisted more than 4.5 million people.

HIAS is seeking someone to provide MIS technical assistance to the Director and HIAS staff.

Essential Functions:

Coordinate and install PC hardware and peripheral devices. Load specified software packages such as operating systems, word processing, spreadsheets, e-mail, database applications, desktop publishing, etc.

Update documentation to record new equipment installations, new locations, and changes to computer configurations.

Respond to common inquiries and/or issues from staff. Provide technical assistance as needed.

Assist in Help Desk functions.

Oversee Backup Tape operations. Maintain security system.

Available for emergency outage resolution with flexible hours of work.

Perform other related tasks as assigned.

Requirements:

Bachelors in IT-related degree preferred; will consider candidate for BA/BS Working knowledge of a variety of hardware and software, including Dell PC’s, and various brand Laptops running on Windows 7 and Windows 8. Ability to replace toners in HP printers and other essential.

Software skills should include Adobe Acrobat and Microsoft Office 2010.

Fluency in reading, speaking and writing English required.

Ability to read, analyze and interpret technical journals.

Must be self-motivated, have strong interpersonal skills, and maintain confidentiality of information and systems.

Ability to move and/or lift PC Desktop Towers and Monitors.

How to Apply

How to Apply: Please submit cover letter and resume to andrea.goldman@hias.org. Resumes submitted without cover letters will not be considered

Job Categories: Indeed, Non-Profit, Other, and Technical/IT. Job Types: Full-Time.

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