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24 Feb 2022

Full-Time Donor Services Associate

Jewish Family & Children’s Service of Greater Boston – Posted by mtrudel Waltham, MA

Job Description

Position Summary:

Jewish Family & Children’s Service is seeking a full-time Donor Services Associate to join a vibrant Development team and play a critical role in furthering our mission of providing exceptional human services, guided by Jewish traditions of social responsibility, compassion, and respect for all members of the community.

The Donor Services Associate is a key member of the gift processing team, which handles all aspects of the fundraising database system, gift processing and acknowledgement, and prospect research. The ideal candidate enjoys the dynamics of a fast-paced organization, a collaborative environment, is detail oriented and is looking for a position where their work will provide an opportunity to “do good” in the world as part of a high-impact organization providing direct services in the areas of mental health, economic insecurity, Holocaust survivor services, services for older adults, and services for young families.

As an important member of the Institutional Advancement department of JF&CS, the Donor Services Associate will support all internal Development efforts as part of a team effectively managing a comprehensive database with a high volume of donor data and research.

Key Responsibilities:

  • Ensure accurate and timely gift processing and donor/prospect research. Responsibilities include:
    • gift entry for all cash and non-cash gifts
    • gift acknowledgements
    • memorial/honor notifications
    • pledge reminders/invoicing
    • matching gifts
    • recognition reports
    • full profiles on donors or prospects
    • mini-Bios created for event attendees
  • Assist with training staff on proper data entry, records maintenance, and simple report output
  • Generate financial reports and listings upon request in various export formats for program directors, events staff, and fiscal department
  • Conduct large-scale imports of new records and current donor information
  • Processing and prioritizing research requests
  • Other duties as assigned


  • 1-3 years previous administrative work and/or development experience
  • Knowledge of Microsoft Office Suite and Adobe Acrobat required, with knowledge of or experience with Raiser’s Edge, Donor Search or Research Point a plus.
  • Team player with excellent interpersonal, communications and writing skills
  • Careful attention to detail and proven ability to meet deadlines
  • Ability to demonstrate good judgment and decision-making skills
  • Keen problem-solving skills
  • Sense of humor

Compensation, Schedule, and Benefits:

  • This hourly position is compensated at the rate of $19.50/hr. It is a full time, 36.25 hr/week role.
  • This is in-office position, although currently our gift processing staff is working hybrid – three days in office and two days remote. This is subject to change depending on public health situation.
  • As part of the Jewish Family & Children’s Service team, you and your qualified dependents have access to a comprehensive suite of benefits including health and dental insurance, retirement plans, and paid time off.


JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions and highly values diversity, equity and inclusion. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, disability.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

How to Apply

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.

Job Categories: Administrative. Job Types: Full-Time. Salaries: 20,000 - 40,000.


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